Terms & Conditions

By using The Line online store and placing an order, you agree to the following terms and conditions:

1. Orders

• All orders are subject to product availability and confirmation.

• Customers are responsible for providing accurate contact and delivery information.

• Any request to modify or cancel an order after confirmation may be subject to store approval.

2. Product Information

• We make every effort to ensure that product descriptions, images, sizes, colors, and other details are accurate.

• Colors may appear slightly different depending on screen settings and lighting.

• Customers are encouraged to review product details and size information before placing an order.

3. Prices & Payment

• All prices are listed in Qatari Riyals (QAR), unless otherwise stated.

• Prices and promotional offers may be updated or changed when necessary.

• Orders are processed through the payment methods available on the store.

4. Delivery

• Delivery times may vary depending on the customer's location and order details.

• Customers are responsible for providing a complete and accurate delivery address and valid contact information.

• Delays may occur due to circumstances beyond the store's control.

5. Returns & Exchanges

• Returns and exchanges are subject to the store's applicable return policy.

• Items should be returned in their original condition, unused, and with their original tags and packaging where applicable.

• Items that have been worn, washed, damaged, altered, or returned without the required tags may not be eligible for return or exchange.

• Customers should contact The Line as soon as possible if there is an issue with an order.

6. Incorrect or Damaged Orders

• If a customer receives an incorrect or damaged item, or an item is missing from the order, they should contact The Line promptly with the relevant order details and supporting information.

7. Privacy

• We respect customer privacy and handle personal information with care.

• Customer information is used only as necessary to process orders, arrange delivery, and provide customer service.

8. Changes to Terms & Conditions

• The Line reserves the right to update or modify these Terms & Conditions when necessary. Any updates will be published on the online store.

By using the store and placing an order, the customer acknowledges that they have read, understood, and agreed to these Terms & Conditions.